FAQ & Shipping Info

Inquiries and Customer Support: hello@johnspannos.com

Please include your order number when submitting a request.

 

Shipping

All shipping costs are calculated based on total package weight.

Please allow up to 3-5 business days for processing and handling. Please keep this in mind when selecting a shipping method.  

Please be aware that all shipping rates are set by the carrier. We have no control over how much you are charged for shipping.

International Orders

All international orders are subject to additional duties, taxes, and other customs fees. We have no control and are not responsible for any additional tariffs or customs fees on international orders. Please be aware that if you chose NOT to pay the fees, we cannot issue a refund on your order as packages often do not get returned by your local customs office.

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